LEGAL NOTICES

INFORMATION

SIRET: 82483752000033
Trade name: Le Lodge de Keruster
Establishment address: 9 Rue de la Fontaine, 29360 Clohars-Carnoët, France
Web host: Wix
Wix Online Platform Limited
Address: 1 Grant's Row, Dublin 2 D02HX96, Ireland
Phone: Please click here.

LIABILITY

By accessing this website, you are informed that the use of the Internet requires compliance with a set of laws, particularly those relating to copyright and the Data Protection Act. No liability can be incurred for errors or omissions, and the publisher reserves the right to modify and update the site's content at any time.

Under the French Intellectual Property Code, reproduction for purposes other than private use, as well as the sale, distribution, publication, adaptation or communication — in whole or in part — of any data (site layout and design, photographs, texts and illustrations protected by copyright) is strictly subject to prior written authorisation from the rights holders named above.

DATA PROTECTION ACT

Any user who has submitted directly or indirectly personal information has the right to access and rectify that information in accordance with French Law No. 78-17 of 6 January 1978 (Data Protection Act) by contacting the site administrator.

PERSONAL DATA PROTECTION

Identity of the data controller: This website is published by the operating company whose contact details are provided above. Access to the website and use of its content are subject to the terms of use described herein.

Nature of personal data: "Personal data" means any personal information you may share with the operating company that may allow it, directly or indirectly, to identify you as a natural person — for example during a website visit, an information request, a room booking, or other services.

Personal data collected: You may be asked to provide personal data when browsing the operating company's website. Mandatory or optional fields are indicated at the point of collection by an asterisk (*). Fields marked with an asterisk are mandatory, as they are necessary to process your requests. Other information is intended to help us better understand you and improve the services offered to you, and is therefore optional.

The operating company collects and processes in particular your first and last name, email address, billing address, phone number, IP address, connection and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.), and your online reviews.

WHEN IS YOUR PERSONAL DATA COLLECTED?

When you browse the website (IP address and cookies) and view products or services; when you share comments or observations in certain sections, via questionnaires or contact forms, or on the operating company's official social media pages; when you send an electronic message to the operating company; when you share a page or an offer by email or via a social network; when you complete a satisfaction survey; when you submit a quote request.

Data storage: The information collected is stored in our various booking systems on secure, SSL-certified databases. This database includes: customers' names, addresses, phone numbers, job titles, company names, and credit card details. We may also record other information such as your preferences regarding rooms, meals, beverages and other services, as well as your stay history at our establishment.

Purpose of data collection by the operating company: Through the website, the operating company collects only the data strictly necessary for the following purposes: to manage your information and booking requests, as well as any loyalty programme; to improve and personalise the operating company's services and facilitate your browsing experience; to manage and monitor the overall customer relationship; to manage subscriptions to newsletters and promotional offers; to handle all access requests in accordance with applicable law; to manage unpaid amounts and disputes; and to measure quality and customer satisfaction. If mandatory information is not provided, your request cannot be processed.

The operating company's commitments regarding personal data protection — Transparency and purpose: No personal data is or will be collected without your knowledge. The operating company collects and processes your personal data solely for the purposes described in these Legal Notices.

PROPORTIONALITY AND RELEVANCE

The operating company only collects and processes the personal data necessary for the proper handling of your request or for the personalisation of the services offered to you.

DATA RETENTION PERIOD

The operating company retains your personal data only for the period necessary for its processing, in accordance with applicable law.

SECURITY AND CONFIDENTIALITY

The operating company undertakes to take all necessary measures to ensure the confidentiality of data and not to disclose it to unauthorised third parties. We may be required to transmit your personal information to local authorities if required by law or as part of an investigation, and in compliance with local regulations.

Like most websites, certain information is automatically recorded via a protocol. This information includes IP addresses, browser type, internet service provider, referring and exit pages, operating system, date, time, and clickstream data. Cookies do not record information provided by users during an online booking or account registration. Cookies identify your browser rather than you personally and cannot on their own reveal your identity.

YOUR RIGHTS

You are informed of your rights to query, access, rectify, and object on legitimate grounds, as well as your right to object to commercial prospecting, in accordance with the provisions of French Law No. 78-17 of 6 January 1978.

ACCESS, RECTIFICATION AND OBJECTION RIGHTS

In accordance with French Law No. 78-17 of 6 January 1978 on Data Processing, Files and Individual Liberties, you have the right to access and rectify information about you upon written request. You may also, on legitimate grounds, object to the processing of data concerning you. To exercise any of these rights and obtain information about you, simply contact the operating company at the address provided at the beginning of these Legal Notices.

When browsing this website, information relating to your device's navigation may be recorded in files called "cookies" installed on your device, subject to the choices you have expressed regarding cookies, which you may change at any time.

A cookie is a small text file stored in a dedicated area of your device's hard drive when you access an online service via your browser. It allows its issuer to identify the device in which it is stored, for the duration of the cookie's validity or storage period.

The cookies issued by the operating company are used for the purposes described below, for the duration of the relevant cookie, subject to your choices resulting from your browser settings at the time of your visit to the website, which you may change at any time.

Cookies from partner companies (third-party cookies) may be placed on your computer via the website's pages. Only the issuer of a cookie may read or modify the information it contains. Several types of cookies are used on this website for different purposes. Some are necessary for your use of the website.

ANALYTICAL COOKIES

These are cookies that allow the operating company to: generate statistics on the various elements making up the website (sections and content visited, browsing paths) in order to improve the browsing experience; count the total number of advertisements displayed on its advertising spaces, and identify those advertisements, their number of impressions, clicks, and browsing data.

Examples of analytical cookies:
_ga Analytics: records browsing data | __utm Analytics: records browsing data | _gac Campaign: records advertising campaign browsing data

Social media cookies and plug-ins (social buttons): The operating company may include on the website tools for sharing content with others or for informing others of your consultation or opinion regarding content on our site — such as "Share" or "Like" buttons from social networks such as Facebook, Twitter, etc. The operating company has no control over the process used by social networks to collect information.

Facebook Connect: login using your Facebook account | Facebook Social Graph: page sharing on Facebook | Pinterest: page sharing on Pinterest | LinkedIn: page sharing on LinkedIn | Instagram: page sharing on Instagram

Transaction security cookies and device identifiers: We inform you that during your order, the operating company or its service providers acting on its behalf may place cookies or collect information about your device, including technical security attributes necessary to identify your equipment (computer, tablet or mobile phone) in order to secure transactions in your interest.

Advertising cookies: Advertising content (graphics, animations, videos, etc.) displayed in the operating company's advertising spaces may contain cookies issued by third parties that may, for the duration of those cookies, count clicks and offer you the most relevant advertisements based on your browsing behaviour, interests and preferences.

Refusing advertising cookies does not affect your use of the site and will not stop advertising on the site or the internet — it will simply mean that advertising displayed will not take your interests or preferences into account.

These cookies depend primarily on advertising networks. We cannot list them exhaustively: AdWords: purchase of sponsored keywords displayed on Google | Facebook Custom Audience targeted advertising: records browsing paths

Targeted advertising: The site may contain cookies issued by third parties (advertising agencies and tools), allowing them, for the duration of those cookies, to collect browsing data from devices connecting to our sites, and to offer you advertising content likely to match your previous browsing on the site. In no case does this data collection allow these providers to personally identify you. Your first name, last name, username, postal address, email address and password are never communicated to third parties without your prior and explicit consent.

YOUR COOKIE CHOICES

You have several options for managing cookies. Any settings you choose may affect your browsing experience and your access to certain services that require the use of cookies.

Choices offered by your browser: You can customise your internet browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are either stored on your device or refused.

REFUSING COOKIES

If you refuse cookies, certain features — such as logging into your personal account or personalising your browsing (e.g. preferred language) — will no longer be available. The operating company accepts no liability for any consequences arising from the degraded operation of its services and features due to the refusal of cookies.

HOW TO MANAGE YOUR CHOICES, DEPENDING ON YOUR BROWSER

Cookie management varies by browser and is described in your browser's help menu, which will tell you how to change your cookie preferences.

FOR INTERNET EXPLORER™: https://support.microsoft.com/en-us/help/17442 — In Internet Explorer, click the Tools button, then Internet Options. On the General tab, under Browsing history, click Settings. Click View files. Click the Name column header to sort all files alphabetically, then scroll until you see files beginning with the prefix "Cookie" (all cookies have this prefix and usually contain the name of the website that created them). Select the cookie(s) containing the operating company's name and delete them. Close the file list window, then click OK twice to return to Internet Explorer.

FOR SAFARI™: https://support.apple.com/?path=Safari/3.0/en/9277.html — In your browser, choose Edit > Preferences. Click Security. Click Show Cookies. Select the cookies containing the operating company's name and click Remove or Remove All. After deleting cookies, click Done.

FOR CHROME™: https://support.google.com/chrome/answer/95647 — Open Google Chrome. In the browser toolbar, click More. Point to More tools, then click Clear browsing data. In the "Clear browsing data" window, check the boxes for Cookies and other site data and Cached images and files. Use the menu at the top to select the amount of data you want to delete. Select the beginning of time to delete everything. Click Clear browsing data.

FOR FIREFOX™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences — Go to the Tools tab and select Options. In the window that appears, choose Privacy and click remove individual cookies. Identify files containing the operating company's name, select them and delete them.

FOR MORE INFORMATION ABOUT COOKIES

The operating company invites you to consult the CNIL website at: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

CONSUMER MEDIATION

In accordance with Articles L. 616-1 and R. 111-1 6° of the French Consumer Code, the customer is entitled to refer the matter to the Tourism and Travel Mediator, whose current contact details are as follows: Médiateur Tourisme Voyage, MTV Médiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17, France.